Ordering from upinsmoke.org.uk

You do not have to have an account in order to purchase goods from upinsmoke.org.uk. When you add items to your cart, a file is created on our server which stores details of your purchases. This file is linked uniquely to your browsing session and cannot be viewed by anyone else.

When you complete your order, we ask for personal information about you, such as: 

Your full (first and last) name

Company name (optional)

E-Mail address

Postal Address

Telephone number

Fax number (optional)

Payment information


This data will only be shared with our payment service provider and courier services.

All sensitive data is transmitted via an industry standard 128-bit secure socket layer (SSL) connection.

When using a web browser you will notice that when you are on a secure page, the “locked” icon will appear in the address bar. This will appear on pages such as the Order Form.

Log Files

upinsmoke.org.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, upinsmoke.org.uk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.


All websites have their own Privacy Policies. If you visit a website via a link at upinsmoke.org.uk, please make sure you read its Privacy Policy as it may differ from ours. upinsmoke.org.uk takes no responsibility for information you give to other websites.


Due to the GDPR (General Date Protection Regulation) changes being introduced as of May 25th 2018, we'd like to clarify what we do with your data: we do NOT share your data with anyone; we only use it to process your orders, send important information about your orders and account, and to make sure we're providing you with great customer service. We only keep the minimum amount of data that we require for this and store it securely.

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

According to the new Data Protection Act, a user has the right to see personal information stored by us. A written request must be made for this.


We treat your data with the utmost care and take appropriate steps to protect it.

 If you have any questions, please feel free to call or e-mail us.